Shipping policy

SHIPPING POLICY

Shipping and order processing times may fluctuate depending on order demand and the global shipping environment. Revel will notify the customer of our best estimated shipping lead time, however, these times are subject to change due to part availability and supply chain constraints. Complete bikes are fully assembled, test ridden, and then disassembled before they are carefully packed into our shipping cartons. This process requires great attention to detail to ensure the best ride quality of our bikes right out of the box and we appreciate your patience with build timeframes. Customers will be initially provided a ship window for backordered product after their order is placed. If the shipping time changes substantially the customer will be notified via email.

If you have questions about the tax applied to your purchase, please contact our Customer Service directly.

Currently our estimated ship time for IN-STOCK product by category is:

SMALL PARTS & APPAREL– 2 to 3 business days from order date

FRAME ONLY & FRAME AND FORK – 5 to 7 business days from order date

COMPLETE BIKES – 5 to 7 business days from order date