Careers
Join Our Crew
Become a life-long reveler
Nerd-out and ride with us
We launched Revel Bikes to support our passion and achieve our goal: to build the absolute best bikes—ever. We are always looking for passionate individuals to add to our team, and the first, most important qualification is your desire to work with us.
We offer a great working environment where the entire team is dedicated to designing, making, servicing, and thinking all things bikes. Oh, and the standard stuff like competitive salaries, a long list of personal development incentive programs, healthcare that works and a bunch of good excuses to go ride your bike!
A labor of love does not have to mean financial sacrifice. Revel actively researches and ensures we provide competitive salaries and adequate PTO, which increases with your time at the company.
As a young, progressive company, Revel is committed to providing dependable health care to all. An injury on the bike or an unexpected ailment should not be a life altering moment. We sincerely value providing a reliable health care plan to all employees with practical care options in and near Carbondale so the only concern is getting better.
Active, accessible bonus programs are available to all Revel employees because we’re all in this together! Beyond that, we understand the challenges of saving and preparing for the future. Revel is here for you with a progressive 401k matching program.
Revel employees are encouraged to leave the cars at home and ride bikes to work. An annual free frame and a paid program for pedaling to work makes this one a no brainer to grab your bike each morning. (And a small nod to helping out mother nature!)
Revel Reads is a paid reading program that encourages employees to grow their mental library focusing on professional & personal development books. A continued education re-imbursement program allows employees to take classes that pique their interest, with an option for a paid sabbatical after 4 years of employment.
Take allotted work days off each year to participate in the volunteer opportunity of your choice. You’ll see Revel employees trail building with RFMBA, skiing with Challenge Aspen athletes, teaching bike mechanics to local groms, and much more.
Take a snowy morning off to ski powder, or skip out early with the crew to ride the bike park. We value a healthy work/explore balance and we simply couldn’t ask you to sit at a desk when its dumping out…
Aside from kick-ass bike events around the world, Revel sponsors an annual winter hut trip, summer river floats, and weekly group rides around the local trails. Have family coming to town? Hit the Revel gear closet for shared fly rods, PFDs, yard games, and even a company raft.
We quickly realized at Revel that we almost all are missing one of our favorite past times… good old backyard, team sports. Whether its summer and the crew is biking to the fields for a softball game or we’re lacing on the skates in Redstone for an outdoor skate, Revel Sports Club is an employee favorite.
OPEN POSITIONS
See positions below to join our team!
Carbondale, CO
Supervisor: Sales Manager
Position Type: Salary Full Time
Travel Required: Less than 10%
Role and Responsibilities
Revel is a Colorado-based mountain company with a strong mission to cultivate a community of Revelers by creating bikes we believe in. Our vision is to be the world’s best bicycle company for committed dirt riders. We are currently seeking a an enthusiastic inside sales representative to join our team at Revel. As an inside sales rep, you will be responsible for building and maintaining relationships with customers, identifying their needs, and recommending products or services that best meet those needs. The position of inside sales representative is responsible for all aspects of sales including customer outreach, customer interface, order taking, order processing, and order fulfillment. A successful inside sales rep is a reliable professional with excellent attention to detail, exceptional customer service skills and an overall good business mindset.
Join us and be part of a dynamic team that is dedicated to delivering exceptional customer service and driving sales growth.
- Interact with wholesale accounts and/or direct consumers in person, over the phone, and email ensuring that it is always a positive and rewarding experience
- Sales outreach to generate sales orders
- Answer questions and advise dealers/consumers of product features and decisions
- Ensure payments are received in a timely manner
- Efficiently and effectively enter orders into order processing system
- Identify and address issues in the order processing system
- Process payments with incredible accuracy
- Ensure that customers always stay updated regarding their orders
- Manage sales orders, invoices, and shipments with extremely high accuracy
- Pitch in where needed (events, marketing, assembly, etc.)
Qualifications and Education Requirements
- A minimum of 3 years’ experience in a similar role
- Solid understanding of outdoor industry sales
- Very strong attention to detail
- Ability to work within the constraints of complex operations
- Excellent written and verbal communications skills
- Ability to work well with the entire team to achieve goals
- Desire to push others to achieve higher level success.
Preferred Skills
Experience with Quickbooks Online and FishBowl inventory strongly desired. Familiarity with Microsoft office suite. Ability to grow in role without being pushed by others. Avid mountain biker.
SALARY RANGE
$55-65k/year based on experience. Full time salary with bonus program, health benefits, season bike park pass, free frame/year, 401K program, access to company raft, etc.
Notes:
Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed. This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom. Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.
Carbondale, CO
Supervisor: Sales Manager
Position Type: Salary Full Time
Travel Required: Less than 10%
Role and Responsibilities
Revel is a Colorado mountain company with a strong mission to cultivate a community of Reveler’s by making the bikes we believe in, with a vision to be the best bicycle company in the world for the committed dirt rider. Revel is looking for a key person to join the team and drive our mission forward by delivering exceptional customer experience to riders and customers around the world. The customer service rep is responsible for providing assistance and support to customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The customer service representative embodies the frontline and face of the Revel experience, requiring a positive attitude, exceptional communication skills, and strives to make Revel Bikes a premium experience for both existing and prospective riders.
The position of customer service rep is responsible for all aspects of customer service, including sales support, troubleshooting, problem solving, order entry, and delivery follow up to ensure customers have a fantastic experience before, during, and after their purchase. A successful CSR is a reliable professional who can troubleshoot and uphold the standards CS standards set by the team.
- Interact with customers in person, over the phone, and email ensuring that it is always a positive and rewarding experience
- Answer questions and advise customers of product features and decisions
- Work with customers to solve problems or warranty issues and ensure a positive customer experience
- Ensure payments are received in a timely manner
- Ensure Sales Orders are up to date with notes and easily shareable
- Efficiently and effectively enter orders into order processing system
- Document Customer Service FAQs to expand and adapt the role
- Ensure all CS related Sales Orders are handled promptly and updates are continuous.
- Manage sales orders, invoices and shipments with extremely high accuracy
- Pitch in where needed (events, marketing, assembly, etc.)
Qualifications and Education Requirements
- A great attitude
- Solid understanding of outdoor industry sales
- Very strong attention to detail
- Ability to work within the constraints of complex operations
- Excellent written and verbal communications skills
- Ability to work well with the entire team to achieve goals
Preferred Skills
Experience with Fishbowl inventory strongly desired. Familiarity with Microsoft office suite. Desire to challenge yourself and learn new skills. Avid mountain biker.
SALARY RANGE
$40-50k/year based on experience. Full time salary with bonus program, health benefits, season bike park pass, free frame/year, 401K program, access to company raft, etc.
Notes:
Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed. This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom. Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.
Carbondale, CO
Supervisor: Sales Manager
Position Type: Salary Full Time
Travel Required: Less than 10%
Role and Responsibilities
Revel is a Colorado mountain company with a strong mission to cultivate a community of Reveler’s by making the bikes we believe in, with a vision to be the best bicycle company in the world for the committed dirt rider. Revel is looking for a key person to join the team and drive our mission forward by delivering exceptional customer experience to riders and customers around the world. The customer service rep is responsible for providing assistance and support to customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The customer service representative embodies the frontline and face of the Revel experience, requiring a positive attitude, exceptional communication skills, and strives to make Revel Bikes a premium experience for both existing and prospective riders.
The position of customer service rep is responsible for all aspects of customer service, including sales support, troubleshooting, problem solving, order entry, and delivery follow up to ensure customers have a fantastic experience before, during, and after their purchase. A successful CSR is a reliable professional who can troubleshoot and uphold the standards CS standards set by the team.
- Planning and execution of Demo and field marketing events
- Identifying market trends and providing quantifiable feedback to product manager
- Coordinating, planning, maintenance, set up and delivery of all demo bikes
- Collecting customer data leads and provide information to D2C sales team
- Identifying and fulfilling customer needed training
- Production builds in office
- Rides with dealers, customers, distributors etc.
- Event/on-site sales lead
- Demo vehicle management
- Public Relations with media at events
- Media content creation (photos of events, etc, to pass on to social media team)
- Work with Supervisor to determine budget for events/demos and work within that budget
Qualifications and Education Requirements
- A great attitude
- Solid understanding of outdoor industry sales
- Very strong attention to detail
- Ability to work within the constraints of complex operations
- Excellent written and verbal communications skills
- Ability to work well with the entire team to achieve goals
Preferred Skills
Experience with Fishbowl inventory strongly desired. Familiarity with Microsoft office suite. Desire to challenge yourself and learn new skills. Avid mountain biker.
SALARY RANGE
$45-55k/year based on experience. Full time salary with bonus program, health benefits, season bike park pass, free frame/year, 401K program, access to company raft, etc.
Notes:
Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed. This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom. Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.
To apply email us your resume and cover letter with the position title you’re interested in as the subject to [email protected].
Just because we don’t have a position for you doesn’t mean we don’t want you on the team! If you have an idea of where you can help us out, feel free to send in a one page pitch with your resume for our review and to file for future consideration.
More About Revel
Our Story, Athletes & Tech
We freaking love bikes and the challenges of not only riding them, but also engineering, designing, and building them. We revel in every berm and jump of the process and strive to do everything both on and off the saddle with passion and purpose.
